Estates Administrator

An exciting vacancy is available as an Estates Administrator in the Estates department at Cardiff and the Vale College. This post will be based at across sites.

Responsibilities include:

• Liaise accordingly with tenants and prepare all information for submission to the same on a timely basis in accordance with current RICS Guidance for Service Charges.
• Liaise directly with operational estates team to ensure accurate and up-to-date information is available at all times.
• Act as a point of contact for tenants' requests and queries in relation to their satisfactory occupation throughout the tenure periods.
• Respond to any queries and challenges in connection with service charges and prepare detailed schedules as required for agreement and submission.
• Liaise effectively with outside organisations when required such as local authorities, private partners and government bodies.
• Deal with people issues in a positive manner and ensure client/customer satisfaction.
• Liaison with contractors, consultants and faculty/departments with regard to capital development and estate functions including catering and cleaning services.
• Act as a central point of contact for capital projects and other capital development functions, resolving queries or referring to the Director of Estates or other as appropriate.
• Diary management, dealing with telephone, e-mail and correspondence and arranging meetings including room arrangements and refreshments.
• Preparation and word processing of correspondence, reports, agendas and minutes and circulation of same.
• Attendance at meetings to take minutes
• Prepare documents, reports and feedback to the Quality Department with regard to performance standards, benchmarks and KPIs in connection with capital development, property issues and cleaning and catering.
• Welsh language skills are not essential but would be desirable for this role.

Applications are to be made using the Cardiff and Vale College application form only. The college welcomes applications in Welsh. Applications submitted in Welsh will not be treated less favourably than an application in English. If we invite you to interview, let us know if you would like us to conduct the interview and assessment process in Welsh.

The closing date for completed applications 11/02/2025.

To find out more or apply go to www.cavc.ac.uk or contact the Human Resources Department on 02920250311 or recruitment@cavc.ac.uk.

All vacancies are subject to a Disclosure and Barring Service (DBS) check and employment will not commence without a valid up to date DBS check. This is a contractual agreement that must be in place before your employment starts. The College's procedure for the Suitability of Ex-offenders for Employment is available upon request.

These are contractual agreements that must be in place before your employment can commence.

We are committed to the recruitment and retention of disabled people, and are a positive disability confident scheme employer.