Terms & Conditions


Help protect your website and its users with clear and fair website terms and conditions. 

When should I use website terms and conditions?

to set out the legal rights and obligations between you and users of the website
when the users of your website will be at least 18 years' old
when users of your website will visit the website, download and contribute information in a personal capacity

What's included in website terms and conditions?

acceptable use of the website
prohibited use of the website
registration, password and security
linked websites
availability of the website
disclaimers and limitation of liability

Do I need website terms and conditions?

If you have a website, it's a good idea to create website terms and conditions. Website terms of use help to ensure that customers and users know how a website can and can't be used. They set out the rights and obligations of the users and limit the owner's potential liability.

How is my website content protected?

Website terms and conditions contain provisions dealing with access to and use of the website. As a website owner, you may rely on such terms to help prevent: unauthorised access to your website; disclosures of security information by users; unauthorised reproduction of material contained on the website and unacceptable user behaviour such as hacking, introducing viruses and the uploading of illegal or defamatory content.

What are users allowed to do with content on my website?

Rocket Lawyer's website terms of use allows website owners to choose what a user can do with the content on a website. You can allows users to use a website's content for personal, non-commercial purposes in the following ways:

Displaying and viewing the content of the website
Downloading and storing the content in electronic form
Printing one copy of the content, and/or
Uploading content to the website.
What are users not allowed to do with my website?
Users may not upload, distribute or otherwise publish content that is confidential, false, fraudulent, defamatory, threatening, invasive of privacy, infringing intellectual property, illegal or encourages criminal offence. They also aren't allowed to make or store electronic copies of content protected by copyright without the permission of the owners.

Rocket Lawyer's website terms and conditions prevents users from using your website in any way that is harmful, illegal, abusive, harassing, threatening or in breach of any applicable law, regulation or government order.

Am I liable for the content of other websites if my website links to them?
If you decide to allow your users to add links to other websites on your website, you can choose to limit your liability for the content of other sites that are not under your control.

What is a privacy policy and do I need one?

A website privacy policy or data protection policy is a statement of how you handle personal information given to you by your customers. In the UK, the main legislation governing the collection, processing and distribution of personal data is the Data Protection Act 2018 and the General Data Protection Regulation (GDPR). When you run a website, you are most likely to be be handling personal information, because you keep records of your customers or website users. A website privacy policy helps build trust in your website and informs your visitors how their personal data is protected.

What is a cookie policy and do I need one?

If you set cookies and choose to collect information from cookies, you must tell your users and explain what the cookies do and why you are collecting cookies. You must also get the user's consent. Consent must be actively and clearly given.


What counts as consent for cookies?

Valid consent must be freely given, specific and informed. It must involve some form of unambiguous positive action (eg ticking a box or clicking a link). You cannot show consent if you only provide information about cookies as part of a privacy policy that is hard to find, difficult to understand or rarely read.