School Support Officer Level 2 - Crownbridge School

Salary: £26,403 - £27,694 Pro Rata | Grade 4

School Support Officer - Administration and Organisation (Level 2)

35 Hours per week, Monday to Friday 8:30 AM to 4:00 PM

39 Weeks per year, term time only.

The School Support Officer is the first point of contact for visitors to the school including parents, staff and pupils. The Officer should be welcoming, personable, helpful and able to represent the school in a professional and friendly manner. In addition, it is essential that the person for this role is organised, able to multitask, work flexibly and has a 'can do' approach to work. The School Support Officer is also required to assist our Senior School Support Officers with various administrative tasks, requiring a good level of communication both oral and written along with good IT skills. They should be reliable, resilient and flexible and work well as part of a team.

Crownbridge School support pupils who have severe and complex learning difficulties aged between 2 years -19 years of age.

All applicants should possess:-

• The ability to follow instruction and have a desire to further their professional development;
• Enthusiasm and a conscientious approach;
• The ability to embrace change and contribute to school development

This position offers the applicant an opportunity to join an innovative, vibrant active team.

You must demonstrate how you meet the Essential criteria listed in the attached Person Specification in order to secure an interview: How to apply Guidance for applicants Torfaen County Borough Council.

This post is exempt from the Rehabilitation of Offenders Act 1974. A comprehensive screening process will be undertaken on all successful applicants, which will include an Enhanced check with the Disclosure and Barring Service

Torfaen County Borough Council strives to be a fair, supportive and effective employer. The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. The Council expects all employees, paid or unpaid, to share this commitment. We value the range of experiences that a diverse workforce brings and therefore we welcome applications from people of all backgrounds and under-represented groups.

You are welcome to submit your application form in English or in Welsh. Each application will be treated equally.

Closing Date: Friday 9th January 2026 at 23.59 pm

Shortlisting : Monday 12th January 2026

Interviews: Monday 26th January 2026