School Support Officer Level 2 (Maternity Cover) - Ysgol Panteg

Salary: £24,294 - £25,545 Pro Rata | Grade 4

Maternity Cover Contract

The school is seeking to appoint an enthusiastic and energetic individual to the post of Level 2 School Support Officer to cover the maternity of one of our school office members. The successful candidate will be expected to have the experience and understanding to respond flexibly to different situations and inquiries. The post requires excellent interpersonal skills to deal with a variety of audiences including, pupils, staff, parents, external agencies and partners, the public and the wider community.

The successful candidate will be expected to have excellent communication skills, and the ability to deal sensitively and confidentially in intimate and complex situations including individuals who are experiencing difficulties or difficulties. Key to the role is the ability to work effectively as part of an extended team working closely with other administrative staff, the leadership team and the school progress team as well as external support and support services. Effective organisational skills and time management skills will be required to ensure that issues are addressed in a timely manner and that priorities are given due attention within a specific time limit. As communication and contact with parents is a key part of the role, the officer is expected to take a leading role in communicating clearly and consistently and being a personal face to answer queries and to allay concerns. The individual is expected to take responsibility for the image and layout of the school reception and reception areas ensuring that there is a warm friendly reception for visitors and that the reception is clean, professional and attractive.

If you would like more details about this post or an informal discussion please contact the Headteacher, Dr. Matthew Williamson-Dicken.

The advertisement for this post will go live until 17/06/2024, and then we will draw up a short list.

This role will be to start as soon as possible following a successful interview and recruitment processes. Please find the criteria and person specification overleaf. In order to apply, you are encouraged to complete an application form to demonstrate your suitability for the role. You can complete the application form in English or Welsh.

Interviews will be held on the 20/06/2024.

This post is subject to an Enhanced Disclosure Application to the Disclosure & Barring Service.

Torfaen County Borough Council strive to be a fair, supportive and effective employer. The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. The Council expects all employees, paid or unpaid, to share this commitment.