THE DETAILS:
  • Location: City Centre Campus,
  • Hours: Full time
  • Contract: Permanent
  • Salary Type: Annual
  • Language: English
  • Closing Date: 06 September, 2024 12:00 AM
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Learner Experience Officer

Cardiff and Vale College
Cardiff and Vale College are looking for a Learner Experience Officer to join our Learner Journey team. The post holder will be responsible for supporting the work of the Learner Experience area. It will focus on the achievement of the learner involvement strategy, as well as maximising the opportunities for learners to engage in student life activities across the college.

Additionally, you will:

  • Contribute to the development and achievement of the learner involvement strategy across all aspects of the College.
  • Facilitate effective communication between learners, staff and managers to assist in the creation of genuine partnership to enable the learners to shape planning and decision-making across college.
  • Support the development of an active Student Union which is democratically elected, and which contains all relevant offices which can support learners.
  • Support the work of the Sabbatical Officer and other student Union roles.
  • Ensure all full-time courses have a course representative and manage and support these representatives to meet their roles as set out in the learner involvement strategy.
  • Working with the Equality and Diversity Co-ordinator ensure the promotion of learner voice and EDI across College, to ensure that we meet the requirements of the Public Sector Equality Data.
  • To develop, implement and promote a comprehensive enrichment and for all students to complement their study.
  • Maintain Learner Experience information on social media, the College app, the website, Moodle and display boards (and any other identified means).


You will have experience of working in an FE setting or working with young people in an educational setting and using digital communication and learning tools. You'll have strong interpersonal and presentation skills and a commitment to organising high quality learner events.

Whilst the ability to speak Welsh is not essential for the role, we would love to hear from candidates who are fluent and can engage with learners through the medium of Welsh.

In return for your hard work and dedication to our learners we offer fantastic benefits including a generous pension scheme, cash health plan, employee assistance programme, access to our Cycle to Work, Headspace app and access to money saving benefits through our Reward Gateway scheme.

Applications are to be made using the Cardiff and Vale College application form only. The college welcomes applications in Welsh. Applications submitted in Welsh will not be treated less favourably than an application in English. If we invite you to interview, let us know if you would like us to conduct the interview and assessment process in Welsh.

The closing date for completed applications is 06/09/2024.

To find out more or apply go to www.cavc.ac.uk or contact the Human Resources Department on hr@cavc.ac.uk.

All vacancies are subject to a Disclosure and Barring Service (DBS) check and employment will not commence without a valid up to date DBS check. This is a contractual agreement that must be in place before your employment starts. The College's procedure for the Suitability of Ex-offenders for Employment is available upon request.

Your employment with Cardiff and Vale College will also be dependent on suitable reference checks, before you are able to commence employment, Cardiff and Vale College must have received two references, one being from your present or most recent employer. We will contact your referees upon appointment.

Registration with the Educational Workforce Council for Wales (EWC Wales) is a mandatory requirement of the post

These are contractual agreements that must be in place before your employment can commence.

We are committed to the recruitment and retention of disabled people, and are a positive disability confident scheme employer.