Case Assessment and Progression Officer

Salary: £36,124.00 - £39,513.00 pro rata per annum

Temporary to 31/03/2026. Full time 37.00 hours per week 40 weeks per annum Term time only.

We are currently looking for a Case Assessment and Progression Officer to join our team.

This post is part of the Case Assessment and Progression team created in order to make a real difference in young people's lives and educational life chances. If you are a confident, persuasive, diplomatic and creative individual - read on.

The successful candidate will be responsible for a small number of pupils who have been permanently excluded or are at high risk of a permanent exclusion from school. Risks will also be present in relation to disengagement, poor attendance, becoming NEET or all of the above.

The main duties of the post:

The role will involve meeting with the school, family and young person to understand what and where the barriers lie and when understood you will work with other service providers and agencies, both internal and external to the council, in order to remove those barriers to provide a coordinated and collective approach. You will need to muster your best persuasive and diplomatic skills in order to drive momentum and progress with other services/agencies championing the young person you are working with that will support and bring about positive outcomes for that pupil. On occasion your patience will be tested but your resilience and determination to advocate for the young person will see you through.

You will need to develop creative ideas for engagement as one size fits all is definitely not the path you will take here. Innovative and alternative routes for success will need to be considered and found for each of your cases in order to achieve success. You will draft an action plan outlining those needs with recommendations of how they can be accomplished.

You will have experience in/of:

Working with schools and improving the outcomes of young people is essential for this post, along with the ability to challenge others using your skills of tact and diplomacy.

Ideally you will have:

Qualification at degree level or possess equivalent occupational experience.

You must have a full driving licence and the ability to travel extensively around the County Borough. Occasionally you will be required to travel to meetings outside of the immediate area. Alternatively should you not possess a driving licence or vehicle; you should have the ability to travel for business purposes without unreasonable disruption to the requirements of the post.

For an informal discussion, please contact Sam Jones, Lead Manager Child and Family Support Team

Phone: 01639 763703 or Email: s.jones3@npt.gov.uk

This post is subject to a Disclosure and Barring Service Enhanced Disclosure Child.

Neath Port Talbot Council is totally committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment. Our schools/employees are equally committed to ensuring the safety and protection of all children and young people/vulnerable adults and will take action to safeguard their wellbeing.

The recruitment process for this post will be underpinned by rigorous safer recruitment assessment to ensure that children and young people are protected.

Welsh Language skills are not required.

Applications may be submitted in Welsh, applications submitted in Welsh will not be treated less favourably than an application submitted in English.

We offer a guaranteed interview scheme for candidates who have a disability and armed forces veterans.

In support of employees of Tata Steel who are at risk of redundancy, or have been made redundant in 2024, Neath Port Talbot Council is offering a guaranteed interview for jobs across the Council. Applicants must meet the essential criteria for the post to qualify for this. If you are or going to be affected by the job losses at Tata Steel then we would welcome an application from you. Just make it known on your application form that you are currently at risk of redundancy or you have been made redundant.

At Team NPT, we all work together to serve the people, communities and businesses of Neath Port Talbot.

We are committed to providing training opportunities and the professional development of all our employees.

We look forward to welcoming you to Team NPT.