Enrolment Support Assistant

Salary: £13.45 per hour

Cardiff and Vale College are looking for a number of Enrolment Support Assistants to support the annual Summer enrolment of up to 5,000 learners.

To achieve this, we need to recruit a number of Enrolment Support Assistants who will support our Reception, Recruitment and Admissions teams with the following:

• Direct learner enrolment on one of our main enrolment desks
• Creation of Student ID Badges
• Provide advice and guidance to prospective learners on Courses, Student Finance and other admission support
• Meet & Greet of prospective learners
• Support our Reception teams by providing Reception support as well as incoming calls, email queries and webchats
• Complete relevant administrative tasks associated with the enrolment process
• Modern administration abilities and experience that demonstrates operating in a fast paced setting with constantly shifting priorities

Our Enrolment Support Assistants will love the challenge of successfully enrolling large volumes of learners in a fast-paced environment. Speed and efficiency are the key but you'll be supported by our fantastic Student Services team,.

You would be expected to have availability from the 27th July 2026 and have full availability between 11th August 2026 and 30th September 2026. Whilst we can honour any pre-booked medical or family appointments, we would be unable to accommodate any pre-booked holidays during this period.

The role will require to work shift patterns to meet the needs of the core business in the evenings and weekends.

Please note, this is a Fixed-Term Contract until 30th October 2026

The closing date for completed applications 15th May 2026 at 11:59pm.

To find out more or apply go to www.cavc.ac.uk or contact the Human Resources Department - recruitment@cavc.ac.uk .

Whilst the ability to speak Welsh is not essential for the role, we would love to hear from candidates who are fluent and can engage with learners through the medium of Welsh

Applications are to be made using the Cardiff and Vale College application form only. The college welcomes applications in Welsh. Applications submitted in Welsh will not be treated less favourably than an application in English. If we invite you to interview, let us know if you would like us to conduct the interview and assessment process in Welsh.

All vacancies are subject to a Disclosure and Barring Service (DBS) check and employment will not commence without a valid up to date DBS check. This is a contractual agreement that must be in place before your employment starts. The College's procedure for the Suitability of Ex-offenders for Employment is available upon request.

These are contractual agreements that must be in place before your employment can commence.

We are committed to the recruitment and retention of disabled people, and are a positive disability confident scheme employer.