• Location: Cardiff, Cardiff, CF24 5JW
  • Subject: Communications Officer
  • Hours: Full Time
  • Contract: Fixed Term
  • Salary Type: Annually
  • Salary: £25,860 - £29,430
  • Language: English
  • Closing Date: 08 August, 2022 10:00 AM

This job application date has now expired.

Communications and Events Officer

Communications and Events Officer

As Communications and Events Officer, you will support the creation, implementation and evaluation of digital communication activities in our events and training programme and across owned, earned and paid for media to help deliver our Stakeholder Engagement Strategy. You will use your communication skills and knowledge to support our digital approach to communication to reach our target
audience and support our strategic aims.

Our Communications and Events Officers:
• manage the communication and organisation of high-profile digital events, training, webinars and live-streaming for inspectors and education professionals, using the best platform to reach our target audience
• support the development of a digital approach across all our external communication, including the development of our online communities to ensure we tailor our content to reach our target audiences effectively. This will include managing and overseeing all our social media channels for Estyn and the Chief Inspector
• monitor, improve engagement and evaluate our digital channels including the Estyn website, video, blog and social media channels.
• develop short, engaging video content
• draft copy and create engaging content to promote our work, for example, across our events and training, recruitment of inspectors and social media
• develop basic how to guides and templates to upskill the wider comms team to integrate digital content into campaigns

If you’re a Welsh speaker, you will make use of both your Welsh and English language communication skills.

You will:
• enjoy being creative
• be self-motivated and highly organised
• enjoy the challenge of a varied workload
• be a confident communicator
• have a good track record of managing multiple tasks to meet deadlines
• be confident in the use of IT
• work collaboratively and flexibly
• be able to work in a changing environment

Our people come from a wide range of backgrounds. You may have worked in a large or small organisation, in a Welsh or bilingual environment, the public or the private sector. You may be making your first step into the workplace or returning to work after a break or want to broaden your experience in a different communication discipline. This is an excellent opportunity to gain experience in a Civil Service department and enhance your skills. You will have access to learning and development opportunities that will help you to develop your skills and career.
It’s essential that you:
• have relevant experience or a qualification in a communications environment - in particular expertise in using digital technology in campaigns, such as webinars, live-streaming and creating engaging video
• have a proven track record of running communication campaigns
• keep up to date with emerging trends in digital communications and apply and share this knowledge
• have excellent communications, literacy and numeracy skills
• have strong written skills with proven experience of copy writing and able to translate and present technical/specialist information in a way that others (including non-experts) can understand
• are approachable and able to form effective working relationships with internal and external stakeholders at all levels to ensure information reaches the right people at the right time
• are confident in using IT systems, including Microsoft Office
• are organised with good time management skills, and able to prioritise work and complete tasks within agreed timescales
• are able to work independently, use your initiative whiles also working collaboratively with others across the organisation, including senior managers

It’s desirable that you have:
• the ability to monitor and analyse communication campaign effectiveness, using a range of available sources to information evaluation
• basic design skills or experience and a working knowledge of Adobe PremierPro, Photoshop and InDesign
• Welsh language skills (written and spoken)

Key behaviours
• Seeing the big picture
• Communicating and influencing
• Managing a quality service
• Delivering at pace
• Making effective decisions

The Communication Professional Competencies for this role are:
• Using insight to identify target audiences and partners and to inform communication objectives, messages and solutions
• Developing the communication strategy and plan. Selecting channels and develop key messages and content for target audiences
• Identifying evaluation criteria
• Developing and implementing effective communication strategies and plans. Working with stakeholders and partners to deliver communication
• Assessing the impact and effectiveness of communication. Reviewing achievement of objectives. Identifying lessons learnt and share feedback

Hours of work - Full time hours are 37 hours over a five day week (Monday to Friday), excluding breaks. We welcome applications for part-time/reduced hours, job sharing or on another flexible basis.

Location - Cardiff, where free car parking is available. We’re currently trialling hybrid working.