Compliance Auditor

Itec Skills and Employment was established 40 years ago to meet emerging skills gaps; today we have grown to become one of Wales's largest and highest performing training provider. Working pan Wales, we support over 1000 employers and 5,000+ learners every year through a range of training and employment services. Our success has been built around the recruitment of talented people working to a consistent set of core values.
Compliance Auditor
At Itec we are looking to recruit and enthusiastic candidates with a keen eye for detail to be responsible for providing assurance to effectively process the procedures in place and are compliant with contractual, legislative, professional quality and audit standards.
Salary Banding: £26,000 to £28,000
Base: Itec House, Cardiff
Contract type: Full time, permanent
Working hours: Monday to Friday 9:00am to 4:30pm

What are the core responsibilities of this role?
• Delivering internal audits and reviews of processes and practices to monitor compliance with external standards, contractual, legislative, and regulatory requirements.
• Delivering observational audits of Adviser provision in practice to ensure customer satisfaction and performance targets are being achieved.
• Planning audits and producing clear and concise audit reports in line with external standard requirements and contractual timescales.
• Identifying, documenting, and communicating continual improvement areas arising from audit activities.
• Planning and assisting in an annual self-assessment process and participating in working group activities.
• Planning and assisting with external inspections and audits as relevant to the role.
• Working with Business Assurance team to design, develop, implement, and review audit tools and techniques.
• Provide advice and support in support of continual improvement
• Prioritise audit activity, supporting the improvement of business processes and continuous improvement of service delivery
• Working as part of a wider team to ensure all company assessments, audits and continual improvements are systematically reviewed and implemented in line with the business strategy.
• Maintain knowledge and adherence to Work Based Learning Professional Standards, Education Workforce Code of Practice, and company’s Code of Conduct.
• Any other duties reasonably expected as requested by line management
 


What skills and experience are we looking for from potential applicants?

Essential

• Working within customer service environment
• Working with quality (or similar) management systems
• Experience of Carrying out internal audits
• Observational audits
• Creating policies and process documentation
• Full driving licence with use of own vehicle
•

Desirable

• Databases, e-portfolio systems, customer management systems
• Working withing education and learning sector
• Public funded support contracts
• Level 2 Management
• Internal Audit
• ISO 9001 and/or 27001 or similar
• Degree or similar

This role is subject to a DBS check, the cost of the DBS check will be met by the company.
The successful appointment will need to be self-registered with the Education Workforce Council as a Work-Based Learning Practitioner.

Employee Ownership Trust
Itec is an employee-owned organisation, our unique status allows our employees to have greater engagement and ownership in the future growth and success of Itec. At Itec we are passionate about our people and collaborative in the way we work.
The most tangible advantage of being an Employee Ownership Trust is our annual bonus; this percentage is determined by the overall performance of the organisation and subject to qualifying criteria.
As an employee-owned business, our people are our main asset, and everyone has a say in the direction that the business is heading. As a valued employee owner, you will be entitled to receive the below corporate benefits:
• Contributory Pension Scheme
• 25 days annual leave plus bank holidays
• Life Assurance
• Personal development and career opportunities
• Eyesight care scheme
• Gym Membership
• NUS discount card
• Cycle to work scheme
• Travel expenses and business mileage
• Being an Employee Owner as part of the EOT

Itec operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions, or trade union membership.
Itec reserve the right to close this vacancy sooner if a large number of suitable applications are received. Therefore, we encourage early applications to ensure consideration for this post.

Please send CV Applications to: humanresources@itecskills.co.uk