• Location: Cardiff, Cardiff, CF11 8TT
  • Subject: Team Leader
  • Hours: Full Time
  • Contract: Permanent
  • Salary Type: Annually
  • Salary: £26,000 - £29,000
  • Language: English
  • Closing Date: 15 October, 2021 12:00 PM
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Team Leader (South East Wales)

Team Leader (South East Wales)

Itec Training Solutions Limited
Itec Skills and Employment was established over 30 years ago to meet emerging skills gaps; today we have grown to become one of Wales's largest and highest performing training provider. Working pan Wales, we support over 1000 employers and 5,000+ learners every year through a range of training and employment services. Our success has been built around the recruitment of talented people working to a consistent set of core values.
Team Leader
Do you have experience in leading a successful team ?
Itec Training Solutions have the ideal opportunity for you! We are looking to recruit a hardworking and motivated individual to join the department to successful lead a team to achieve the requirements of our contracts. The team leader would working alongside the management team to ensure a seamless approach to provide our participants with exceptional customer service and positive and sustainable job outcomes.
Salary Banding: £26,000 to £29,000
Base: Cardiff/ Newport/ Cwmbran/ Monmouth and Abergavenny.
Contract type: Full time, Permanent
Working hours: Monday to Friday 9:00am to 4:30pm

What are the core responsibilities of this role?
• To manage a team to maximise sustainable job outcomes and participant satisfaction. Ensuring the provision is participant centred, holistic, joined up, with early interventions and services.
• Accountable for working with Job Centre Plus to manage relationships/ referrals and attend networking meetings.
• To drive performance in conjunction with the management team,
• Accountable for contractual compliance through quality measures and auditable processes.
• Responsible for the smooth running and day to day operations of the centres and outreach delivery and promoting and managing the safeguarding of participants.
• Responsible for conducting monthly caseload reviews with Employability Advisors and Trainers to maximise performance and training requirements.
• Assisting in the development of the strategic planning for all operational activities.
• To support the continual evaluation, self-assessment, and quality improvement planning.
• To support the Area Manager with management information analysis and reporting.
• Accountable for ensuring high quality standards are always maintained at the centres/ outreach and drive continuous improvement initiatives.

What skills and experience are we looking for from potential applicants?


• Previous team leading experience
• Experience of working in a target driven environment
• Experience of working with unemployed
• People Management Excellent
• communication and interpersonal skills
• Full driving licence with use of own vehicle

• Work based learning experience
• Management / Team Leading qualification or equivalent
• Knowledge of public funded training schemes
• Ability to speak Welsh

This role is subject to a DBS check. The cost of the DBS check will be met by the company.

Employee Ownership Trust
Itec is an employee-owned organisation, our unique status allows our employees to have greater engagement and ownership in the future growth and success of Itec. At Itec we are passionate about our people and collaborative in the way we work.
As an employee-owned business, our people are our main asset, and everyone has a say in the direction that the business is heading. As a valued employee owner, you will be entitled to receive the below corporate benefits:
• Contributory Pension Scheme
• 25 days annual leave plus bank holidays
• Life Assurance
• Personal development and career opportunities
• Eyesight care scheme
• Gym Membership
• NUS discount card
• Cycle to work scheme
• Travel expenses and business mileage
• Being an Employee Owner as part of the EOT

The most tangible advantage of being an Employee Ownership Trust is our annual bonus; this percentage is determined by the overall performance of the organisation and subject to qualifying criteria.
Itec operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions, or trade union membership.
Itec reserve the right to close this vacancy sooner if a large number of suitable applications are received. Therefore, we encourage early applications to ensure consideration for this post.
Please send CV Applications to: