• Location: Merthyr Tydfil, Merthyr Tydfil, CF47 8AN
  • Subject: Youth Support Worker
  • Hours: Full Time
  • Contract: Fixed Term
  • Start Date: 01 November, 2021
  • End Date: 31 March, 2022
  • Salary Type: Annually
  • Salary: £24,982 - £27,041
  • Language: English
  • Closing Date: 20 October, 2021 12:00 PM
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Key Worker – Youth Support x2

Key Worker – Youth Support x2

Merthyr Tydfil County Borough Council
Job Purpose:

Provide support to children and young people (10-18 years of age) with challenging and / or disruptive behaviour through a range of interventions and a co-ordinated Team around the Family approach.

Short Term Objectives:
Ensuring families, who are in need, are able to identify constructive solutions to the problems they face, increasing resilience and preventing escalations of family breakdown or statutory intervention.
Long Term Objectives:

Improve the independence and resilience of the family and young people so that they are able to function independently within the community without the need for further support.
Main Tasks performed:

Engage and establish positive relationships with families (Adults & Children/Young People) with a strong focus on the child/young person to identify needs and to achieve positive outcomes.

Undertake detailed risk and protective factor assessments with those children or young people and families who are referred from the Multiple Intervention Assistance panel, implementing outcome based planning through an agreed Family Support Plan.

Work in partnership with other key agencies and professionals to meet the needs of the child or young person and family while taking the lead role and coordinating the required Team around the Family approach.

Act as the single-point of contact for the family, coordinating the delivery of the actions agreed.

Deliver and provide the child or young person and family with a variety of interventions such as mentoring, mediation, intergenerational work, confidence building, motivational interviewing, and when required, to assist in developing basic skills.

Support the child or young person to engage in a range of universal and sustainable activities that builds on their interest promoting integration, personal development and constructive use of leisure time.

Work in partnership with schools and families to develop agreed strategies that have an impact on attendance and reducing short term and permanent exclusion.

Manage and hold an agreed number of cases at any one time while carrying out any developmental and project tasks required by the service.

Plan and co-ordinate appropriate exit strategies for children or young people into existing community provision and support networks increasing independence, self-esteem, self-determination and aspiration.

To negotiate and actively refer children or young people and their families into appropriate services provided by the public and voluntary sector providers.

Regularly review Family Support Plans and provide quarterly report progress to line manager and relevant forums while contributing to the monitoring, evaluation and review of the service according to the agreed standards and targets.
To ensure protocols regarding confidentiality are maintained. To adhere to the All Wales Child Protection Procedures and POVA policies and procedures.

To participate constructively in supervision and undertake training and development activities in accordance with the requirements of the role and service and transfer learning into practice.

To maintain appropriate case management and update IT systems as appropriate.

For further information please contact Leanne Drew on 01685 727086 or email

Welsh Language Level 1 is essential for all external applicants and you must be able to evidence this prior to your appointment.
For further information on how to complete this course please visit:
Application forms can be completed online at
If you do not have access to the internet, application forms can be obtained by telephoning 01685 725199 and are to be returned no later than 20/10/2021 to HR Administration, Civic Centre, Castle Street, Merthyr Tydfil, CF47 8AN.
Ability to speak Welsh is desirable.
Merthyr Tydfil County Borough Council encourages applications from Welsh speakers. Application forms may be submitted in Welsh and any applications completed in Welsh will not be treated any less favourably than those submitted in English.
Merthyr Tydfil County Borough Council is committed to protecting and safeguarding the most vulnerable people in our community. Rigorous pre-employment checks are undertaken for all appointments as part of our recruitment and selection process.
All employees are required to comply with their individual and organisational responsibilities under the Data Protection Act, the Information Security Policy and relevant supporting operational policies. Any matters of a confidential nature must not be disclosed or passed to any unauthorised persons or third party under any circumstance either during or after employment except in the proper course of your employment or as required by law, Merthyr Tydfil County Borough Council or both. Any breach of confidentiality may lead to disciplinary action.